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Customer Support Executive
Carnot Technologies
Navi Mumbai / Panvel | Mumbai
Not Disclosed
1 - 5 Years
Full Time - Fixed Term Employment
Views:439
Applicants:17
Posted on 2 Apr, 2025
In Office
Job Description | Responsibilities
Handling Incoming Calls from Customer and maintaining Service level = > 95%
Handling Outgoing Welcome and Feedback calls to customers
Closure of tickets assigned via App with TAT of 4-24 hrs
Responsible for maintaining CSAT scores on Inbound and Outbound Calls
Overview
- Industry - AGRO BASED INDUSTRIES - AGRICULTURE, DAIRY, FISHING, FORESTRY, WILDLIFE
- Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
- Job Role - Customer Care Executive / Associate - Voice, Telecalling / Telemarketing / Telesales - Executive, Technical Support Associate (Voice)
- Employment type - Full Time - Fixed Term Employment
- Work Mode - In Office
- Open To Hire - Fresher/Intern, Other Industry
Qualifications
- Any Graduate - Any Specialization
- Any Post Graduate - Any Specialization
- Any Doctorate - Any Specialization
Job Related Keywords
sales
inbound sales
outbound sales
