1 - 5 Years
Not Disclosed
Full Time - Fixed Term Employment
Navi Mumbai / Panvel | Mumbai

Views:309

Applicants:17

Posted on 2 Apr, 2025

Overview
  • Industry - AGRO BASED INDUSTRIES - AGRICULTURE, DAIRY, FISHING, FORESTRY, WILDLIFE
  • Functional Area - ITES / BPO / KPO / Call Center / Operations / Tele-calling
  • Job Role - Customer Care Executive / Associate - Voice, Telecalling / Telemarketing / Telesales - Executive, Technical Support Associate (Voice)
  • Employment type - Full Time - Fixed Term Employment
  • Work Mode - In Office
  • Open To Hire - Fresher/Intern, Other Industry
Job Description | Role and Responsibilities

Handling Incoming Calls from Customer and maintaining Service level = > 95%
Handling Outgoing Welcome and Feedback calls to customers
Closure of tickets assigned via App with TAT of 4-24 hrs
Responsible for maintaining CSAT scores on Inbound and Outbound Calls

Candidate Profile | Who Can Apply
Education
  • Any Graduate - Any Specialization
  • Any Post Graduate - Any Specialization
  • Any Doctorate - Any Specialization
Job Related Keywords
About Employer
Contact Details
Email - teamhr@carnot.co.in,